New York: The Free Press, 1992. First Edition Second Printing. Black cloth over boards with gilt titling on spine. INSCRIBED "To Staciann Leushcner, with best wishes, J M Juran", boldly across a maroon bordered bookplate affixed to inside ffe. 6" x 9.13" pp. vi 1-538 with diagrams, charts and graphs...
J. M. Juran
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